Return and refund policy

Welcome To haveit360

Return Policy:

In the case of return products, you have to return within 7 days after receiving the product. In some cases, we offer instant returns if the product is not as like a picture or good quality, then you can return the products by only paying a delivery charge of 80 taka and we will carry the return charges. The product and packet tag must be intact. Keep in mind that you do not have to bear the courier charge for our mistake & change of mind is not applicable.

Address for Return Product:

“” Sundarban Courier, Baizid Branch, Chittagong. Phone: 01762419309.

Delivery Issues:

You can get the product within 2-3 days in Dhaka & Chittagong district, outside 2-5 business days according to the category and your address. For some unavoidable circumstances, online updates may not be possible immediately, product orders will be subject to stock. We provide Home Delivery and Cash on Delivery. When ordering multiple products in 1 order Delivery Charge should be 80 Taka, for some heavy products delivery charges may vary depending on the type.

Exchange Policy:

When you receive the Exchange order parcel, you can hand over the previous order parcel to the delivery man. No need to pay return charges. We will carry the return charges but you have to pay a new delivery charge 80 taka. The product and packet tag must be intact. Change of mind is not applicable.

Money Back:

If you pay through the payment gateway, we will oblige to pay your payment within 7-10 business days. Other payment methods such as COD will be paid within 2 business days after receiving our product. 


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